Terms and Conditions

Last updated: 10/09/2025

Welcome to Haus of Whiskers. By accessing our website and purchasing our products, you agree to these Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by B&B ESSENTIALS INC. Throughout the site, the terms "we," "us," and "our" refer to Haus of Whiskers. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products and Services

We sell premium cat products, including but not limited to litter boxes and accessories. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify specifications without prior notice.

Product images are for illustrative purposes. While we strive to display colors and details accurately, we cannot guarantee that your screen's display will be accurate.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue pricing at any time.

Payment must be received in full before orders are processed. We accept major credit cards and other payment methods as displayed at checkout.

4. Shipping and Delivery

All orders are fulfilled by Amazon through their Fulfillment by Amazon (FBA) service. This means your order is stored, packed, and shipped directly by Amazon's fulfillment centers.

Delivery times vary based on your location and selected shipping method. Most orders arrive within a few business days. You will receive tracking information once your order has shipped.

We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. For any shipping-related inquiries, please contact Amazon Customer Service or reach out to us directly.

5. Returns and Refunds

Since all orders are fulfilled by Amazon (FBA), returns are handled in accordance with Amazon's return policy. You have 30 days from the date of delivery to return your purchase for a full refund.

To initiate a return, simply process it through your Amazon account. Return shipping is covered for eligible returns, so there's no extra cost to you.

Items must be returned in their original condition. Refunds will be processed to your original payment method within 5-7 business days of Amazon receiving the returned item.

If you have any issues with your return or need assistance, please contact us directly and we'll help resolve it.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of Haus of Whiskers or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or republish any content without our prior written consent.

7. Use of Website

You agree to use this website for lawful purposes only. You may not:

• Use the site in any way that violates applicable laws or regulations
• Attempt to interfere with the website's functionality or security
• Collect or harvest any information from the site without permission
• Impersonate any person or entity

8. Limitation of Liability

To the fullest extent permitted by law, Haus of Whiskers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product or service in question.

9. Indemnification

You agree to indemnify and hold harmless Haus of Whiskers, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or violation of these Terms.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Accessing third-party links is at your own risk.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the revised terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Quebec, Canada, without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us: